Privacy

When a merchant installs the app, we receive the shop name, contact email, and address.

From that shop we receive products, stock quantities, and orders. An order includes the customer’s name, delivery address, phone number, and email, plus what they bought and how they paid.

We use it to receive stock, pick and pack the order, book a courier, print a label, and write the tracking number back to the order.

We use it to record a return against the order it shipped from, and to reconcile cash collected on delivery.

Warehouse staff see only the brand and warehouse they were given.

The courier booked for a parcel receives the delivery name, address, and phone number needed to deliver it.

We do not sell this information.

We keep it while the shop stays connected, and afterwards for orders, shipments, and cash-on-delivery records that were already received.

Uninstalling the app stops new orders from arriving. It does not delete orders and shipments already in the warehouse.

We honour Shopify’s customer data request, customer redact, and shop redact notices for the shop they name.

Questions about this information: mindowlslogistics@gmail.com